Express Records was founded by attorneys and paralegals who were frustrated with unreliable retrieval, poor communication, excessive cost, and delays that slowed down cases. We built a process focused on two things, getting records in and making the attorney’s life easier while doing it. We’re easy to reach, and even better at getting results. With persistent follow-up, full transparency, and a system designed around how law firms actually operate, we handle the retrieval process so your team can stay focused on the case. If you meet with our team, we will dive into your current retrieval process and highlight ways we feel it can be improved. Hopefully you’ll choose us! If not though, you walk away with one or two ideas of how your system can be more efficient.
We prioritize speed, transparency, and ease at every step of the process—sending requests out quickly (often within 24 hours) and maintaining a fast national turnaround from submission to document delivery. Our system is designed to keep you informed with clear updates and responsive support, making our team feel like a seamless extension of yours. Most importantly, our pricing is straightforward and risk-free, with a simple $45 service fee charged only after records are successfully received.
We send all requests within this time frame, with our current average turnaround being completed in under 24 hours.
This is the time from submitting your request to receiving documents back, and reflects our current national average turnaround time.
We make it easy to track updates and work with support, so our team feels like a seamless extension of your own team.
